Data retention policy
Sauce Labs agrees only that it shall not intentionally delete any Customer Data which is less than thirty (30) days old.
Data archiving and removal policy
Sauce Labs does not provide a data/content archiving service. During the thirty (30) days period immediately following termination of the terms of agreement, Sauce Labs will provide Customer with access to the Customer Data for download (and reasonable assistance in effectuating such download). Customer Data not retrieved within thirty (30) days may be deleted by Sauce Labs in its discretion.
Data storage policy
Customer Data is stored redundantly at multiple locations in our hosting provider’s data centers to ensure availability. We have well-tested backup and restoration procedures, which allow recovery from a major disaster. Customer Data and our source code are automatically backed up nightly. Backups are fully tested quarterly to confirm that our processes and tools work as expected.
App/service has sub-processors
no